Privacy Policy
Last updated: May 21, 2026
1. Overview
wpaxiom ("we", "us", "our") respects your privacy. This policy explains what information we collect, how we use it, and your rights regarding it. It applies to wpaxiom.com and all Products we offer.
2. Information We Collect
We collect the following types of information:
- Purchase information — name, email address, and billing details collected by Paddle at checkout. We receive your email and order details but never store your payment card information.
- Account information — email address and password if you create an account on wpaxiom.com.
- Usage data — anonymized page visit data collected by Vercel Speed Insights (no cookies, no cross-site tracking).
- Support communications — messages you send to support@wpaxiom.com.
3. How We Use Your Information
We use collected information to:
- Fulfill and manage your purchases and licenses
- Send transactional emails (order confirmation, license keys, renewal reminders)
- Respond to support requests
- Improve our Products using anonymized usage data
We do not sell, rent, or share your personal data with third parties for marketing.
4. Third-Party Services
We use the following third-party services that may process your data:
- Paddle — payment processing and tax collection. Paddle is our Merchant of Record and handles all payment data under their own Privacy Policy.
- Vercel — hosting and anonymized analytics (Speed Insights). No cookies are set.
- Resend — transactional email delivery.
5. Cookies
wpaxiom.com does not use tracking or advertising cookies. We use a single session cookie for authenticated account sessions only. Vercel Speed Insights does not use cookies.
6. Data Retention
We retain your account and purchase data for as long as your account is active or as required by law. Support communications are retained for up to 2 years. You may request deletion at any time.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent where processing is based on consent
To exercise any of these rights, email support@wpaxiom.com. We will respond within 30 days.
8. Security
We use industry-standard measures to protect your data, including encrypted connections (HTTPS) and hashed passwords. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will update the "Last updated" date at the top of this page and, for significant changes, notify account holders by email.
10. Contact
For privacy-related questions, contact us at support@wpaxiom.com.